Importance of Employee Feedback
Employee feedback has two different meanings in the workplace. In the case of employees, opinion surveys might be given by management in order to collect valuable information to help identify and resolve a variety of employee issues. On the other hand, employee feedback provided by supervisors and managers helps employees better understand their job duties and develop their work skills. Let’s take a closer look at the different types of employee feedback and their importance.
Opinion Surveys
Employee feedback obtained through employee opinion surveys can be used to pinpoint employee issues when employees are reluctant to share sensitive information. Employee feedback can provide employers with confidential answers to questions employees will not typically answer in interviews or during focus groups out of fear of retaliation. Employers can maintain the integrity of employee responses by allowing employees to complete these surveys anonymously.
Performance Related Employee Feedback
In order to improve department productivity, supervisors and managers should provide continuous and regular performance related employee feedback. This type of employee feedback shows that supervisors and managers are giving immediate attention to not only performance deficiencies but exceptional performance as well. Employees depend on this type of feedback from leadership. When supervisors and managers fail to communicate about employee performance, it reinforces poor work habits and other behaviors that prevent employees from advancement and goal attainment.
Supervisor and Manager Feedback
Another important factor concerning employee feedback is the feedback that employers receive about company leadership. This type of feedback helps a company’s leadership team determine if supervisors and managers have the skills necessary to lead individual departments and the company as a whole.
Employer Action Plans
Developing an action plan is the very best way to utilize employee feedback. An action plan assists a company in reaching its goal of improving employee satisfaction. One of the worst things that management can do is ask employees for their opinions and then ignore their answers. Employees should be able to expect clear responses from management.
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